Request new bin service

Here’s what you need to know to request bins for your new property.

Important information

• Requests for new bins are for newly built properties only.
• If you'd like to a new bin to replace a damaged bin, please submit a request via the repair or replace bins page.
• If you are currently paying for a bin service but have no bin(s), please raise a request to replace your missing bin.
• Requests for new bins can only be made by the property owner or authorised agent.
• For businesses, the request must come from the property owner and not the business owner if the two are different.

Moving in date

• New bins will not be delivered prior to the property being occupied. This is for security reasons and to ensure that bins are not used for building materials.
• When you know your moving in date and it is within two weeks, please proceed with making a request below.

Request

• To request new bins, please click the Request button below.
• Bins will be delivered after the date you have provided and placed as close to the property as possible.
• If you are unable to find the correct address when submitting the request, please contact us.