Planned System Maintenance on Saturday 29 August 8:30pm to 5:00am Sunday 30 August

Booking systems, bin day lookups, and voucher services may be temporarily unavailable during our scheduled maintenance. We apologise for any inconvenience and appreciate your patience while this important maintenance is carried out. If you need to contact us urgently, please call 1300 422 664.

Bin walk-in service request

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Bin walk-in service request

If you are unable to place your bin on the verge for collection, then you can request a walk-in service.

Door collection services are by approval only and the request is subject to review and approval at the City's discretion.

Please lodge a request, providing clear justification as to why you require a door collection service.

Request

  • To request a door collection service, please complete the request form.
  • Your request will be assessed and you will be advised of the outcome.
  • If you are unable to find the correct address when submitting the request, please contact us.

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